Christmas is the time for cheer. But do you panic when the doorbell rings and unexpected guests arrive, or you receive a last-minute...

Do you know the key to more guest bookings? Take a read and let us know your thoughts...

Southampton's Spotlight Hospitality Solutions provides a range of services to encourage positive customer feedback. Read our latest blog.

Our latest blog shares 5 ways to prepare for guests, as without these crucial steps, your reviews and bookings may be impacted negatively.